Privacy policy

Last version: March 17, 2026

Golfers Paradise operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the "Services"). Golfers Paradise is based on Shopify, which enables us to provide you with the Services. This privacy policy describes how we collect, use, or disclose personal data when you visit the website, use or make a purchase or another transaction using the Services, or otherwise communicate with us. If there is a conflict between our general terms and conditions and this privacy policy, this privacy policy takes precedence in relation to the collection, processing, and disclosure of your personal data.

Please read this privacy policy carefully.By using and accessing one of the services, you confirm that you have read this privacy policy and agree to the collection, use, and disclosure of your data as described in this privacy policy.

What personal data do we collect or process?

When we use the term "personal data", we refer to information that can identify you or another person or can be directly associated with you. Personal data does not include information that has been collected anonymously or has been anonymized in such a way that identification or assignment to your person is not possible.Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from this personal data:

• Contact Information including name, postal address, billing address, delivery address, phone number, and email address.
• Financial Information including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account Information including username, password, security questions, configurations, and settings.
• Transaction Information including the items you view, add to your cart, put on your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
• Communication with us including the information you provide when communicating with us, for example when you send a request to customer support.
• Device Information including information about your device, browser or network connection, IP address, and other unique identifiers.
• Usage Information including information about your interaction with the services, including how and when you interact with or browse the services.

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from You We collect data, among other things, when you create an account, access or use the services, communicate with us, or otherwise provide us with your personal data.
• Automatically through the Services We collect data, among other things, from your device or when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.
• From our Service Providers We collect data, among other things, when we commission the service providers to activate certain technologies, and when they collect or process your personal data on our behalf.
• From our Parpartners and other third-party providers

How do we use your personal data?

Depending on how you interact with us or which of the services you use, we may use personal data for the following purposes:

• Provision, customization, and improvement of services. We use your personal data to provide you with the services.This includes, among other things, fulfilling our contract with you, processing your payments, executing your orders, storing your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience for you by, for example, recommending products based on your purchases. This may also include the use of your personal data to better tailor and improve the services.
• Marketing and Advertising.We use your personal data for marketing and advertising purposes, for example, to send marketing and advertising communications via email, SMS or post, and to display online advertising for products or services for the services or other websites, also based on articles that you have previously purchased or placed in your shopping cart, as well as other activities related to the services.
• Security and Fraud Prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, uncover, investigate or take action against possible fraudulent, illegal, unsafe or malicious activities, protect public safety and ensure the security of our services.If you choose to use the services and register an account, you are responsible for protecting your account login details. We strongly recommend that you do not share your username, password, or other access data with other people.
• Communication with you. We use your personal data to provide you with customer support and effective services, respond promptly to your requests, and maintain our business relationship with you.
• Legal reasons.We use your personal data to comply with applicable law or to respond to lawful procedural steps, including requests from law enforcement or regulatory authorities, to investigate civil investigations, potential or concrete legal disputes or to participate in other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce the terms and policies.

How do we share personal data?

Under certain circumstances, we may share your personal data for legitimate purposes in accordance with this privacy policy with third parties. Such circumstances may include the following:

• At Shopify, these are providers and other third parties who provide services on our behalf (e.g. IT Management, Payment Processing, Data Analysis, Customer Support, Cloud Storage, Fulfillment and Shipping).
• We share personal data with business and marketing partners who provide marketing services for you and display advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activities at various retailers and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on your location, you may have the right to instruct us not to share information about you in order to display targeted advertising and marketing based on your online activities at various retailers and websites.
• If you ask us or otherwise give your consent to share certain information with third parties, for example to deliver products to you, or if you use social media widgets or login integrations.
• We share personal data with our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the services, our rights, and the rights of our users or others.

Relationship with Shopify

The services are hosted by Shopify, where Shopify collects and processes personal data about your access to and use of the services in order to provide and improve the services. Data that you transmit to the services is passed on to Shopify as well as to third parties who may be located in countries other than the country of your residence, in order to provide and improve the services for you. To protect, expand and improve our business, we also use certain advanced Shopify features that include data and information from your interactions with our shop, with other merchants and with Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our shop, other merchants and Shopify.Under these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and what rights you have, please refer to the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal data listed here Link to Shopify Privacy Portal.

Websites and Links from Third Parties

The services may provide links to websites or other online platforms operated by third parties.If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information located on these websites. Information that you provide in public or semi-public places, including the information you share on third-party social networking platforms, can also be viewed by other users of the services and/or users of these third-party platforms, without restrictions on their use by us or by a third party.The inclusion of such links by us does not mean that we endorse the content of these platforms or their owners or operators, unless this is expressly mentioned in the Services.

Data from Children

The Services are not intended for use by children, and we knowingly do not collect personal data from children who are not yet of legal age in your country. If you are the parent or guardian of a child who has provided us with their personal data, you can contact us using the contact details provided below to request the deletion of this data. At the time this privacy policy came into effect, we have no knowledge that we "share" or "sell" personal data from individuals under 16 years of age (as defined by applicable law).

Security and Storage of Your Data

Please note that no security measures are perfect or impenetrable, and therefore we cannot guarantee "perfect security". Also, information that you send to us may be at risk during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Options

Depending on where your residence is located, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, may only apply under certain circumstances, and in certain cases we may refuse your request within the legally permissible framework.

• Right to Access/Information. You may have the right to request access to the personal data we have stored about you.
• Right to Erasure. You may have the right to request us to erase the personal data we have stored about you.
• Right to Rectification.You may have the right to request us to correct inaccurate personal data that we have stored about you.
• Right to data portability. You may have the right to receive a copy of the personal data that we have stored about you and to request that we pass it on to a third party under certain circumstances and with certain exceptions.
• Management of communication settings. We may send you promotional emails.You can object to receiving these emails at any time by using the unsubscribe option included in our emails to you. If you choose to do so, we can still send you non-promotional emails, e.g. about your account or about orders you have placed.

You can exercise these rights as indicated in the services, or by contacting us using the contact details provided below. For more information on how Shopify uses your personal data and what rights you have, including rights regarding data processed by Shopify, please see https://privacy.shopify.com/en.

Exercising these rights will not disadvantage you in any way.If permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from a representative, we require proof from them that you have authorized them to act on your behalf. This may require you to confirm your identity directly to us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details provided below.Depending on where you reside, you have the right to object to our decision by contacting us using the contact details provided below or by filing a complaint with the relevant data protection authority. For the European Economic Area, there is a list of relevant data protection supervisory authorities. If you wish to retrieve it, you have the opportunity to do so here .

International Transfers

Please note that we may transfer, store, and process your personal data outside the country where you reside.

If we transfer your personal data outside of the European Economic Area or the United Kingdom, we rely on recognized transmission mechanisms such as the standard contractual clauses of the European Commission or equivalent contracts issued by the relevant authority of the United Kingdom, unless the data transfer is to a country that demonstrably provides an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, adjust the date of the "Last Version" accordingly, and make the notification required by applicable law.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please contact us by phone at , by email at hello@golfersparadise.ch or by mail at Brunnmatt 14, Cham, Cham, 6330, CH. In accordance with applicable data protection laws, we are the data controller for your personal data.